Terms & Conditions

HSE courses and master classes are paid for by bank cards through TINKOFF BANK JSC. VISA, MasterCard, Mir payment system are accepted for payment.

The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the Mir Payment System on the principles of confidentiality and payment security, for which the most modern methods of verification, encryption and data transmission through closed communication channels are used.

On the page for entering bank card data, you will need to enter bank card data: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data is printed on the card itself. The three-digit security code is the three digits found on the back of the card. Then you will be redirected to the page of your bank to enter the 3DSecure code, which will be sent to you via SMS. If the 3DSecure code did not come to you, then you should contact the bank that issued your card.

When paying by card, cash refunds are not allowed. The return procedure is governed by the rules of international payment systems.

— To return funds to a bank card, you must fill out the «Application for the return of funds», which is sent upon request by the Contractor to the email address and send it along with a copy of the passport to the address: 125130, Moscow, vn.ter.g. Voikovsky municipal district, Narvskaya st., 1A, room/floor I/1, com. 23/2

— The refund will be made to the bank card within 21 (twenty-one) business days from the date of receipt of the «Application for the return of funds» by the Contractor. — To return funds for operations carried out with errors, you must apply with a written application and attach a copy of your passport and checks / receipts confirming the erroneous write-off. This application must be sent to the address: 125130, Moscow, vn.ter.g. Voikovsky municipal district, Narvskaya st., 1A, room/floor I/1, com. 23/2

— The term for consideration of the «Application for the return of funds» and the return of funds begins to be calculated from the moment the Contractor receives the Application and is calculated in working days, excluding holidays / weekends.

— In case of unilateral termination of this agreement at the initiative of the Contractor, the Contractor undertakes to reimburse the Customer for losses in full (return the paid funds in full), including a bank commission in case of purchasing a course using credit funds (in installments).

— In case of unilateral termination of this agreement at the initiative of the Customer, the Customer is obliged to pay the Contractor for the services rendered, as well as the actual expenses incurred, which include the bank commission, in case of purchasing the course using credit funds (in installments).

— The Contractor has the right to refuse to fulfill obligations under the Agreement, subject to full compensation to the Customer for losses.

— The Customer has the right to refuse to fulfill obligations under the Agreement by notifying the Contractor about it 3 (three) working days in advance, subject to payment to the Contractor of the expenses actually incurred by him, including the costs of paying the commission of the bank-acquirer and other banking expenses arising in connection with making a refund.


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